roberto wrote: Tue Nov 12, 2024 1:00 am
AJ,
Those toys of yours belongs to another galaxy. I must say, they look beautiful. and my feeling that you do have a gorgeous quality sound.
We have a saying - “The difference between men and boys is the cost of their toys.” In the case of this audiophile stuff, it does seem to be in another galaxy sometimes.
There are many excellent cartridge choices. I do think that honesty in comparing would often lead to the assessment that the performance differences don’t rationally justify the cost differences. Nevertheless, it is nice to have choices.
I had a disaster with the Jubilee MC, but Music Direct (the dealer) and Musical Surroundings (the importer/distributor) stepped up and turned it into an endearing event with a very happy ending.
The Jubilee MC arrived with a stylus protector that was too narrow to fit on the cartridge (without what I considered excessive force). Music Direct and Musical Surroundings actually sent me two new ones and made a special video to show me how much force would be ok.
But … before the replacements arrived, through my own clumsiness and/or carelessness, the cantilever was snapped off. I found it and saved it. Steve Leung of VAS thought he could fix it. I reported the sad event to Music Direct, with a photo. They consulted with Musical Surroundings, and I sent it to Steve (I’ve seen him repair a Lyra Atlas).
And then, out of the blue, Musical Surroundings decided to treat it as a warranty event. I did not ask for this. They were generous on their own, facilitated by Music Direct.
They sent me a brand new Jubilee MC with all new case candy. They sent me a shipping label to return the broken one. I requested FedEx to recall the shipment to Steve, and they did.
So … within one week of breaking the cantilever, I have a new one at no cost, and I’ve returned the broken one at their expense.
In my opinion, this is the highest possible level of dealer and distributor support. Contrast this with my Linn Krystal in 2016. The cantilevers failed on several samples not long after they were installed, including mine. It corroded at the base and collapsed. Linn blamed users using liquid cleaners on the diamond that had wicked up the hollow cantilever. They had never warned against this up to that time, and I had not used any. Linn would not even support the dealers who went to bat for customers. No discounts. No replacements. No nuthin’. That is why I abandoned Linn for a year while I tried other high end options. In the end, I kept the LP12, but switched to Lyra for cartridges.
Right now Clearaudio has moved up a couple of notches.
Music Direct was GREAT! Musical Surroundings were WITHOUT PEER. I was, and am, extremely pleased.
Regarding Steve Leung, he is an outstanding member of our hobby too. His prices are very fair. He is very skilled. And his turnaround times are very reasonable. I have used him on other repairs and retips and been very pleased. I got his name from Harry Weisfeld. VPI and VAS are located in the same industrial park in Cliffwood, NJ.
It’s just stuff. I like mine. I hope you like yours. I probably like yours too.